THE INFLUENCE OF DIGITAL MARKETING CONTENT ON THE PURCHASE DECISION (STUDY ON ERIGO PRODUCT USERS IN SEMARANG CITY)

Salma Fadhiila Zahrani, R.A Marlien

Abstract

As a well-known local clothing brand, Erigo has its own online marketing method to increase product sales in order to attract a large number of consumers. This study aims to analyze the influence of Content Marketing, Influencer Marketing and Online Customer Reviews on Purchase Decisions on Erigo products. The research population is consumers who have purchased clothing products from Erigo, which were taken from 110 respondents who live in the city of Semarang and used a purposive sampling research method. The results of the study state that influencer marketing and online customer reviews have an influence on purchasing decisions, in contrast to content marketing which does not have an influence on purchasing decisions. Simultaneously content marketing, influencer marketing and online customer reviews have an influence on purchasing decisions.

Keywords

content marketing, influencer merketing, online customer reviews, purchase decision

Full Text:

PDF

References

Amstrong, G., & Philip, K. (2012). Dasar - Dasar Pemasaran (A. Sindoro & B. Molam, Eds.; Jilid 1). Prehalindo.

Azis, A. (2020). E-book Digital Marketing Content. Amikom Solo.https://www.amikomsolo.ac.id/wp-content/uploads/2020/09/E-BOOK-DM.pdf

Backaler, J. (2008). Digital Influence : Unleash the Power of Influencer Marketing to Accelerate Your Global Business. Springer International Publishing. https://doi.org/10.1007/978-3-319-78396-3

Brown, D., & Hayes, N. (2008). Influencer Marketing, Who really influences your customers. Elsevier Ltd.

Fadhilah, & Saputra, G. G. (2021). Fadhilah dan Galih Ginanjar Saputra (2021).

Ferdinand, A. (2006). Metode Penelitian Manajemen : Pedoman Penelitian Untuk Penulisan Skripsi, Tesis dan Disertasi Ilmu Manajemen.

Filieri, R., & McLeay, F. (2014). E-WOM and Accommodation. Journal of Travel Research, 53(1), 44–57. https://doi.org/10.1177/0047287513481274

Ghoni, M. A., & Soliha, E. (2022). Jurnal Mirai Management. Jurnal Mirai Management, Ghozali. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (9th ed.). Universitas Diponegoro.7(2), 14–22. https://doi.org/10.37531/mirai.v7i2.2007.

Ghozali. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (9th ed.). Universitas Diponegoro.

Gunelius, S. (2011). Content Marketing For Dummies. John Wiley & Sons Inc.

Heni, W., Sari, P., Efendi, A., & Saptiani, F. (2021). Pengaruh Promosi, Online Customer Review dan Online Customer Rating Terhadap Keputusan Pembelian (Studi Pada Pengguna Marketplace Shopee di Indonesia). www.kompas.com

Huda, U. I., Karsudjono, A. J., & Darmawan, R. (2021). Pengaruh Content Marketing Dan Lifestyle Terhadap Keputusan Pembelian Pada Usaha Kecil Menengah Di Media Sosial. Jurnal Komunikasi Bisnis Dan Manajemen, 8(1).

Iduozee, E. E. (2015). School of Management The Credibility of Online Customer Reviews Case Lumene.

Pratiwi, M. I., & Patrikha, F. D. (2021). Pengaruh Gaya Hidup, Harga dan Infleuncer Terhadap Keputusan Pembelian di Rumah Makan Se’I Sapiku Surabaya. Jurnal Pendidikan Tata Niaga (JPTN), 9.

Khairinal. (2016). Menyusun proposal skripsi, tesis, & disertasi. Salim.

Kotler, P., & Amstrong, G. (2018). Prinsip - Prinsip Marketing Edisi Ke Tujuh (7th ed.). Salemba Empat.

Kotler, P., & Keller, K. L. (2009). Manajemen Pemasaran (Edisi 13 Jilid 2). Erlangga.

Kotler, P., & Keller, K. L. (2012). Manajemen Pemasaran (12th ed.). Erlangga.

Lackermair, G., Kailer, D., & Kanmaz, K. (2013). Importance of Online Product Reviews from a Consumer’s Perspective. Advances in Economics and Business, 1(1), 1–5. https://doi.org/10.13189/aeb.2013.010101

Lee, J., Park, D., & Han, I. (2011). The different effects of online consumer reviews on consumers’ purchase intentions depending on trust in online shopping malls. Internet Research, 21(2), 187–206. https://doi.org/10.1108/10662241111123766

Lengkawati, A. Sw., & Saputra, T. Q. (2021). Pengaruh Influencer Marketing Terhadap Keputusan Pembelian (Studi Pada Elzatta Hijab Garut).

Lieb, R. (2011). Content Marketing : Think Like a Publisher-How to Use Content to Market Online and Social Media. Que Publishing.

Melati, R. S., & Dwijayanti, R. (2020). Pengaruh Harga dan Online Customer Review Terhadap Kepuusan Pembelian Case Handphone Pada Markrtplace Shopee (Studi Pada Mahasiswa Surabaya). Jurnal Pendidikan Tata Niaga (JPTN), 8. https://forms.gle/t44jvKgVK6XAiZwi8.

Permana, F. Y., & Hayuningtias, K. A. (2022). Pengaruh Celebrity Endorser, Viral Marketing dan Brand Trust terhadap Keputusan Pembelian Sepatu Ventela. SEIKO : Journal of Management & Business, 5(2), 307. https://doi.org/10.37531/sejaman.v5i2.1990

Pratminingsih, S. A., Astuty, E., & Mardiansyah, V. (2019). The Influence of Electronic Word of Mouth and Brand Image on Buying Decision. Jour of Adv Research in Dynamical & Control System, 11, 03(995–1002).

Priyanto, D. (2015). Analisis Korelasi, Regresi dan Multivariate dengan SPSS. Gava Media.

Pulizzi, J. (2014). Epic Content Marketing : How To Tell A different Story, Break, Though The Clutter, And Win More Customers By Marketing Less. McGraw-Hill.

Putri, P. M., & Marlien, R. A. (2022). Pengaruh Digital Marketing terhadap Keputusan Pembelian Online. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 25–36. https://doi.org/10.36778/jesya.v5i1.510

Safitri, A. N., & Basiya, R. (2022). YUME : Journal of Management Pengaruh Brand Image, Lifestyle, dan Promosi Media Sosial Terhadap Keputusan Pembelian di Toko 3Second. YUME : Journal of Management, 5(2), 450–458. https://doi.org/10.37531/yume.vxix.3463

Sari, D. K., Pebrianggara, A., & Oetarjo, M. (2021). Buku Ajar DIGITAL MARKETING Diterbitkan oleh UMSIDA PRESS. UMSIDA Press.

Sari, W. H. P., Efendi, A., & Saptiani, F. (2021). Pengaruh Promosi, Online Customer Review, dan Online Customer Rating Terhadap Keputusan Pembelian (Studi Pada Pengguna Marketplace Shopee di Indonesia).

Schiffman, L. G., & Kanuk, L. L. (2007). Perilaku Konsumen (Edisi Kedua). PT. Indeks Gramedia.

Shadrina, R. N., & Sulistyanto, Y. (2022). Analisis Pengaruh Content Marketing, Influencer dan Media Sosial Terhadap Keputusan Pembelian Konsumen (Studi pada Pengguna Instagram dan Tiktok di Kota Magelang). DIPONEGORO JOURNAL OF MANAGEMENT, 11(1). http://ejournal-s1.undip.ac.id/index.php/dbr.

Silaen, S. (2018). Metodologi Penelitian Sosial Untuk Penulisan Skripsi dan Tesis. In Media.

Singh, S., & Diamond, S. (2012). Social Media Marketing For Dummies. John Willwy & Sona, Inc.

Sugiyono. (2014a). Metode Penelitian Pendidikan Pendekatan Kuantitatif,. Kualitatif, dan R&D. Alfabeta.

Sugiyono. (2014b). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D. . Alfabeta.

Sugiyono. (2018). Metode penelitian kuantitatif. . Alfabeta.

Sujarweni, V. W. (2015). Metodologi Penelitian Bisnis Dan Ekonomi. Pustaka Baru Press.

Sunyoto, D. (n.d.). Metodologi Penelitian Akuntansi. PT Refika Aditama Anggota Ikapi.

Tjiptono, F. (2015). Strategi Pemasaran (Edisi 4). Andi Offset.

Umar, H. (2013). Metode Penelitian Untuk Skripsi dan Tesis. RajawaliUmmat, R., & Hayuningtias, K. A. (2022). Pengaruh Kualitas Produk, Brand Ambassador dan Persepsi Harga Terhadap Keputusan Pembelian Nature Republic. JUrnal Ilmiah Akuntansi Dan Keuangan, Vol. 4 No. 6.

Yesiloglu, S., & Costello, J. (2021). Influencer marketing : building brand communities and engagement.

Yusuf, A. (2021). The Influence of Product Innovation and Brand Image on Customer Purchase Decision on Oppo Smartphone Products in South Tangerang City. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(1), 472–481. https://doi.org/10.33258/birci.v4i1.1629

Zhu, F., & Zhang, X. (Michael). (2010). Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics. Journal of Marketing, 74(2), 133–148. https://doi.org/10.1509/jm.74.2.1

Refbacks

  • There are currently no refbacks.